This website is operated by Adorchic. The following terms and policies are established for the better protection of consumer rights. Please read the following terms and conditions before using the website.
PAYMENT & ORDER
- Payment Methods
At Adorchic, you can make payments using a credit card or PayPal. Please note that credit card payments are contingent upon authorization from the issuing financial institution. Rest assured, all payment methods on Adorchic are secure. We accept various currencies, including GB Pounds, U.S. Dollars, Australian Dollars, Canadian Dollars, and Euros, to facilitate a seamless shopping experience.
- Order Revision & Cancellation
We understand that you may change your mind after placing an order. To cancel an order, please contact us as quickly as possible. Our order-fulfillment system is designed to process orders swiftly, which means we may not be able to amend or cancel your order if it has already entered the production or shipping stages. In such cases, please refer to our Return Policy.
- Delivery & Processing
We aim to dispatch in-stock items within 1-2 working days and customized orders may require additional processing time (detailed on the product page). Standard shipping takes approximately 5-8 business days post-dispatch. Tracking information will be provided via email. Please note that delivery times may vary based on your location and shipping method.
- Shipping Information Accuracy
Customers are responsible for providing accurate shipping details. We cannot be held liable for lost orders due to incorrect shipping information, and such incidents will not be covered by our Return Policy.
CLEANING & MAINTENANCE
- Cleaning Instructions
For optimal care, clean your jewelry with lukewarm soapy water and a soft toothbrush. For tougher dirt, soak for 10 minutes before gently brushing. Polish with a cloth and cleaning solution for extra shine.
- Chemical Exposure
Avoid exposing your jewelry to chemicals as they can alter the appearance of your products, particularly oxidized silver and pearls.
MODIFICATIONS
- Site Changes
Adorchic.com reserves the right to modify this website and the rules governing its use at any time. Changes will be posted on the website, and users are deemed aware of and bound by any changes.
- Product and Service Changes
We may make changes to our products and services at any time without notice.
DISCLAIMERS
- Product Damage
We are not responsible for damage or corrosion caused by collisions, friction, or exposure to high temperatures during bathing or in hot springs. Such incidents are not covered by our 90-day return policy.
- Incorrect Shipping Address
We cannot bear losses due to incorrect shipping addresses provided by customers. No refunds will be available under these circumstances.
Eligibility
You must be of legal age to form a binding contract with Adorchic.com and not prohibited from receiving services under the laws of your jurisdiction.
Thank you for your support and attention.
If you have any questions, feel free to contact us. Our customer support team will respond to your inquiries within 24 hours.
Email: support@adorchic.com
Company: Adorchic Jewelry LLC
Address: 1111B S. Governors Ave, STE 28486, Dover, DE 19904, USA